In this Digital Experience Benchmarking Report, we look at how councils met the increasingly diverse needs of communities in a changing world — assessing equitable access and error-free, easy-to-navigate website experiences while asking questions that get to the cultural tenants of innovation.
Councils across New Zealand offered insight into the elements that drive, unite, and inspire us on the path toward improved digital experiences in the modern era. So, even if you focus on just one of the sections covered in this report, you will get a sense of how you’re doing compared to your peers and gain insight into where to sharpen your experience strategy for digital success in the future.
The New Zealand 2022 Digital Experience Benchmark Report has been published in conjunction with:
